From dialysis runs to post-surgical returns — MediRide pairs medically trained drivers with smart dispatch technology to guarantee safe, on-time transport every single trip.
From first call to safe arrival — we orchestrate every detail of your medical transport journey with compassion and precision.
Call our 24/7 care line, use the app, or have your healthcare provider submit a ride request directly from their portal.
Our dispatch AI matches the nearest certified driver with the right vehicle type for your medical need.
Receive SMS updates when en route. Family members can follow your journey via a shared tracking link.
Your driver arrives on time, assists with boarding, and ensures you are comfortably secured before departure.
Door-to-door assistance ensures you reach your facility safely. We wait if needed and coordinate your return.
Our growing fleet operates across the entire metro area, connecting patients to over 200 partner medical facilities, dialysis centers, and rehab clinics.
Real-time metrics from our operations hub — updated every minute around the clock.
MediRide is an approved NEMT provider for Medicaid, Medicare, and major private insurers. Billing is handled directly — no surprises, no out-of-pocket stress.
Accepted Insurance & Payment Partners
Anyone requiring transport to a medical appointment — dialysis, physical therapy, oncology, surgeries, routine checkups, or specialist visits. We serve individuals with mobility limitations, Medicaid/Medicare beneficiaries, and patients referred by healthcare providers.
We recommend booking at least 24 hours in advance for scheduled appointments. For urgent or same-day rides, we offer on-demand dispatch with an average response time of under 8 minutes, subject to availability.
Yes. Our fleet includes ADA-compliant wheelchair-accessible vans with hydraulic lifts and stretcher-capable vehicles. All drivers are trained in mobility assistance and patient boarding protocols.
If you are enrolled in Medicaid or Medicare, NEMT rides to qualifying appointments are typically covered. We are an approved provider and will bill your insurer directly. For private insurance, contact us and we will verify your coverage at no charge.
Absolutely. Once a driver is assigned, you receive a live tracking link via SMS. Family members or caregivers can open the same link to follow your journey in real time without needing an account.
MediRide operates 24 hours a day, 365 days per year including weekends and public holidays. Our dispatch team is always available for emergencies, scheduling, and support.
Our care specialists are available 24/7. Reach out and we'll respond within minutes.
